Who we are
ShuttleHero is a premium brand based in Gdynia, run by the same team that since 2018 has been behind Taxi Airport Gdańsk. We started from a simple need: our clients wanted something more than an A→B transfer. Tours in Tri-City, longer routes, evenings in town, professional guides.
In total we have completed over 5,000 transfers and served hundreds of guests on premium day trips to Malbork, Hel, Stutthof, Wolf's Lair and around Kashubia. ShuttleHero is the premium segment of this operation: a luxury fleet, drivers with full English service, real-time tracking, licensed guides, door-to-door transport.
★ 5.0
Average Google rating
24/7
Service, even on holidays
Our story — premium with local roots
ShuttleHero grew out of a transport company founded in 2018 by our Pomeranian team — people with many years behind the wheel. Over time we developed two brands: Taxi Airport Gdańsk (core transfers) and ShuttleHero (premium + day trips). We started with one car and night bookings answered in person.
Part of the team previously worked in maritime transport in the ports of Gdańsk and Gdynia — from there we brought our B2B service, crew rotation logistics and understanding of international clients. Today the company headquartered in the heart of Pomerania, 25 minutes from the airport.
Our philosophy: a punctual driver, a price known up front, a phone that is always answered. Over 70% of bookings come from returning or referred clients — the result of six years of consistent work without aggressive marketing.
How much does a ShuttleHero transfer from Gdańsk Airport cost?
Transfer ShuttleHero from Gdańsk Airport to the city centre costs from 130 PLN one way (fixed price). Other routes: Sopot 130 PLN, Gdynia 160 PLN, Malbork 360 PLN, Hel 470 PLN. Price covers flight tracking, Meet & Greet with a name sign, child seats +30 PLN, VAT invoice and 24/7 service in Polish and English. Premium tours: from 120 PLN/person.
Why ShuttleHero — our USP
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Premium fleetBusiness-class sedans and 8-seater vans. Non-smoking, air-conditioned, regularly washed and serviced.
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English-speaking driversInternal communication test for transfer situations: greeting the passenger, address, delayed flight.
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Licensed guidesMalbork, Stutthof and Wolf's Lair tours — guides with an MIK licence or regional accreditation. No driver doubling as a guide.
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Real-time trackingCustomer sees the car en route. SMS updates on pickup status. No more nervous "where's the driver?".
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24/7/365Help desk for urgent situations (delayed flight, last-minute change) — we answer even on holidays.
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Fixed pricePrice known up front. It doesn't change in traffic, at night, or during the holiday season.
Key dates and milestones
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2018 — LaunchTransfer company registered in Gdynia. First ride: Gdańsk Airport → Sopot.
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2020 — Entering day tripsFirst regular day trips on the schedule: Malbork and Stutthof with licensed guides.
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2022 — Premium fleetFleet expanded with 8-seater vans and business-class cars. Full English service for passengers from the UK and Scandinavia.
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2024 — ShuttleHero as a brandSpinning off the ShuttleHero brand for the premium + day trip segment. Real-time tracking for every booking.
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2025 — 13 day trips and 14 activitiesFull portfolio: Malbork, Hel, Toruń, Frombork, Westerplatte, Tri-City by night + kitesurfing, yachts, off-road, paintball.
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2026 — 5000+ transfers★ 5.0 on Google, partnerships with premium hotels in Sopot and Gdynia, day-trip offer exported to the UK and DE markets.
Driver training and certifications
Every ShuttleHero driver holds a current licence for the domestic road transport of passengers. Each car: third-party liability + collision + passenger accident insurance.
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Transport licencePsychological tests and authorisation to carry passengers — in line with Polish law.
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English B1+Internal communication test — greeting, address, delayed flight, request to stop.
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Child seats0-9 kg, 9-18 kg, 15-36 kg fitted in line with ECE R44/04 or i-Size.
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Local onboardingA minimum of 5 trial rides with the dispatcher before going solo — so the ShuttleHero standard is learned in practice.
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Licensed guidesTours are led only by guides with MIK or regional accreditation (Malbork, Stutthof, Wolf's Lair).
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First aidShuttleHero drivers complete first-aid training — especially important on long day trips with children and seniors.
Our fleet
We drive premium business-class cars — comfortable sedans for 1–3 passengers and spacious vans for up to 8 people with luggage. All cars are kept in flawless technical and visual condition.
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Premium-class sedan1–3 passengers, 3 suitcases + carry-on. Business standard, air conditioning, USB.
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Premium-class VAN4–8 passengers, up to 8 suitcases. Ideal for family trips, day tours, and crew transfers.
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9-seater minibusLarger groups, corporate events, weddings, team building — with the option of a guide.
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Child seats0-9 kg, 9-18 kg, 15-36 kg — select in the form and we'll fit one for 30 PLN (~€8) each.
Our values
An honest price. We never raise the price after the fact. The quote = the invoice. We carry the risk on transfer times, not the client.
We keep our word. The car is on site 5–10 minutes early. Client's flight is delayed? We wait, with no "surcharge per stop". That's why people come back to us year after year.
Premium local knowledge. We know every roundabout between Gdańsk and Hel. We know which ferry leaves from Gdynia, when the seasonal traffic starts in Sopot and where to park by Malbork Castle in August. An app doesn't know that.
A relaxed client = a returning client. Most of our bookings come from returning guests. We don't invest in aggressive marketing — only in making sure every transfer is simply a good one.
Ready to book a premium transfer?
Quote in 30 seconds, confirmation SMS, fixed price. No surprises.
